The Google Play Store has rolled out a new feature called "Ask Play about this app," designed to help users get quick answers about apps directly on the app listing page.
Powered by Google's Gemini technology, this tool lets users ask about app features, compatibility, or how to use them, making it easier to decide whether to download.
What the Feature Offers
Located just below the Install button on an app's page, the "Ask Play about this app" feature allows users to type their own questions or choose from suggested ones tailored to the app.
For example, users might ask how to perform a specific task in an app or whether it works on their device.
The goal is to clarify app details often left vague in descriptions, helping users make informed choices.
How It Functions
The feature uses Gemini, Google's advanced language technology, to provide instant responses.
Questions like "How do I share files in Google Drive?" or "Is this app compatible with my phone?" receive answers based on app data.
The system also adjusts suggested questions based on prior interactions, creating a smoother experience.
This builds on Google's efforts to add similar question-answering tools across its services.
Current Availability
The feature is part of the Google Play Store's version 46.1.39-31, included in the May 2025 system updates.
It's not yet available for all apps, with supported ones including Google Messages, Instagram, and Apple Music, but not YouTube or Google Search.
Access also depends on region and language, with some reports noting no support for languages like Russian, indicating a gradual rollout.
Which Apps Are Included
Apps like Google Calendar, Google Keep, Facebook, and WhatsApp currently support the feature.
The limited scope suggests Google is testing the tool before expanding it.
Regional and language barriers may restrict access for some users, pointing to the need for broader support in future updates.
Concerns About Accuracy
While the feature is helpful, there are reports of incorrect responses.
For example, it wrongly claimed Apple Music offers AI playlists.
Such errors highlight the need for users to verify important details, especially for apps involving sensitive functions like security or payments.
Addressing Errors
To avoid relying on potentially inaccurate information, users should double-check critical details.
Google is likely to refine the feature based on feedback, improving its reliability.
This aligns with efforts across the tech industry to ensure tools like these deliver trustworthy results.
Editor's Comments
The "Ask Play about this app" feature is a practical addition to the Google Play Store, tackling the common problem of unclear app descriptions.
It has the potential to make app discovery more straightforward, especially for users unsure about an app's purpose or compatibility.
However, the accuracy issues underscore a challenge for tech-driven tools: balancing speed with reliability.
As Google expands this feature, it could reshape how users interact with app stores, particularly if it grows to cover more apps and languages.
Future updates may also bring deeper integration, such as real-time troubleshooting or personalized recommendations, as digital marketplaces evolve.
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